So much more than just categorised views, Quickie is not restricted by view limits* and now includes an advanced search system, Seek.
The must-have Zendesk app for all agents to save time and effort in managing their tickets and views.
* Standard Zendesk views are currently restricted to a maximum of 30 shared views and 10 personal views, while Quickie is unlimited.
Access all your views from anywhere within Zendesk for improved efficiency. Organize your Views tab with hierarchical folders to keep your workspace tidy. Customize view placements to suit your preferences, displaying personal views either alongside others or separately.
Access all your views from anywhere within Zendesk for improved efficiency. Organize your Views tab with hierarchical folders to keep your workspace tidy. Customize view placements to suit your preferences, displaying personal views either alongside others or separately.
With Seek, you can tailor your search criteria to find exactly what you need. Set conditions, order, and columns to quickly retrieve specific tickets, saving you valuable time. Use keyword search to locate views instantly, speeding up your search process.
With Seek, you can tailor your search criteria to find exactly what you need. Set conditions, order, and columns to quickly retrieve specific tickets, saving you valuable time. Use keyword search to locate views instantly, speeding up your search process.
Save important tickets with just one click using the Bookmarks tab, ensuring essential information is always at hand. Use keywords to find bookmarked tickets easily and access crucial information when needed.
Save important tickets with just one click using the Bookmarks tab, ensuring essential information is always at hand. Use keywords to find bookmarked tickets easily and access crucial information when needed.
Track the tickets you're currently viewing in one centralized location with the Activities tab. Manage ongoing interactions more efficiently and stay on top of active tickets, ensuring timely follow-ups.
Track the tickets you're currently viewing in one centralized location with the Activities tab. Manage ongoing interactions more efficiently and stay on top of active tickets, ensuring timely follow-ups.
Stay updated with the Heart tab, which provides app updates, announcements, and configuration options. Keep informed about the latest developments and settings to ensure your Quickie app is always optimized.
Stay updated with the Heart tab, which provides app updates, announcements, and configuration options. Keep informed about the latest developments and settings to ensure your Quickie app is always optimized.
Clicking the Home button on Quickie automatically opens your designated Home view in Zendesk or your saved search in Seek, giving you instant access to your most important tickets and searches. This feature ensures a smoother workflow by bringing your preferred view or search to the forefront every time you use Quickie.
Clicking the Home button on Quickie automatically opens your designated Home view in Zendesk or your saved search in Seek, giving you instant access to your most important tickets and searches. This feature ensures a smoother workflow by bringing your preferred view or search to the forefront every time you use Quickie.
Agents can select their favorite views, which will appear in a Favorites folder at the top of the views list. This quick access boosts productivity by providing easy access to frequently used views.
Agents can select their favorite views, which will appear in a Favorites folder at the top of the views list. This quick access boosts productivity by providing easy access to frequently used views.
Save your custom search criteria from Seek for future use. Quickly access saved searches in Views, saving time and ensuring consistency in ticket management.
Save your custom search criteria from Seek for future use. Quickly access saved searches in Views, saving time and ensuring consistency in ticket management.
The accessible Bookmark button allows for quick bookmarking, making it easy to save important tickets. Keep Quickie open with the Pin button for uninterrupted workflow, improving your ticket management efficiency.
The accessible Bookmark button allows for quick bookmarking, making it easy to save important tickets. Keep Quickie open with the Pin button for uninterrupted workflow, improving your ticket management efficiency.
Tailored for Zendesk power users
Quickie is designed for advanced Zendesk users. Whether you're handling complex customer support queries or managing a large IT helpdesk, Quickie provides the essential tools to manage your workload effectively.
Seamless integration with Zendesk
Quickie integrates effortlessly into your existing Zendesk setup. From hierarchical view organization to advanced ticket search, every feature complements and enhances your workflow without disruption.
Enhanced user experience
Quickie prioritizes user experience with a clean, intuitive interface. Features like the Heart tab for updates and configurations and the Activities tab for real-time monitoring keep your support operations running smoothly.
Time-saving tools
Quickie includes practical tools like the large Bookmark button and the Pin feature, ensuring you can save important tickets and keep the app open without hassle.
Customization at your fingertips
With Quickie, customization is key. Personalize views, set search criteria, and organize bookmarks to suit your workflow. Quickie adapts to your needs, making it a versatile addition to your Zendesk toolkit.
Built for efficiency
Every feature in Quickie is designed to reduce the time spent managing tickets and increase your efficiency. From quick access to important tickets to real-time activity monitoring, Quickie helps you focus on resolving issues faster.
Reliable performance
Quickie is built to handle the demands of busy support teams, ensuring reliable performance even under heavy ticket loads. Its advanced features ensure your team runs smoothly at all times.
Quickie is the essential app for mastering Zendesk view organization, advanced ticket search, fast bookmarking and retrieval, and real-time ticket monitoring. Whether you’re managing a bustling customer support team or handling IT helpdesk queries, Quickie enhances your workflow and boosts team productivity.
For detailed instructions and further insights, visit our comprehensive Quickie User Guide. Need a customized solution? Email us at apps@lovestockleaf.com. From getting started to scaling your operations, we're here to assist you every step of the way.
Yes, you can restrict the usage of an app specific to Zendesk Roles and/or Groups. The cost is calculated daily based on the number of agents that have access to the app.
Yes, all of our apps are free to install and use on your sandbox instance.
Yes, all of our apps are compatible with the new Zendesk Agent Workspace.
Disabling pauses subscription payment and keeps app settings. Uninstalling loses app settings.
