So much more than just categorised views, Quickie is not restricted by view limits* and now includes an advanced search system, Seek (EAP).
The must have Zendesk app for all agents to save time and effort in managing their tickets and views.
Interested in being part of the EAP (Early Access Program)?
Contact us via support.lovestockleaf.com or send an email to support@lovestockleaf.com and we'll get back to you with more details.
* Standard Zendesk views are currently restricted to a maximum of 30 views, Quickie is unlimited.
Access all views from anywhere within Zendesk for improved efficiency. Organize your Views tab with hierarchical folders to keep your workspace tidy. Customize view placements to suit your preferences, displaying personal views either alongside others or separately.
Access all views from anywhere within Zendesk for improved efficiency. Organize your Views tab with hierarchical folders to keep your workspace tidy. Customize view placements to suit your preferences, displaying personal views either alongside others or separately.
Customize search criteria on Seek with conditions, order, and columns to find exactly what you need. Retrieve specific tickets rapidly, even from extensive lists, saving you valuable time. Keyword search also helps agents find views instantly, making the search process quicker and more precise.
Customize search criteria on Seek with conditions, order, and columns to find exactly what you need. Retrieve specific tickets rapidly, even from extensive lists, saving you valuable time. Keyword search also helps agents find views instantly, making the search process quicker and more precise.
Save and access important tickets with just one click using the dedicated Bookmarks tab, ensuring essential information is always within reach. Use keywords to find bookmarked tickets, making it easy to locate crucial tickets when needed.
Save and access important tickets with just one click using the dedicated Bookmarks tab, ensuring essential information is always within reach. Use keywords to find bookmarked tickets, making it easy to locate crucial tickets when needed.
Keep track of tickets you’re currently viewing in one centralized location with the Activities tab, making it easier to manage ongoing interactions. Stay on top of active tickets and interactions, ensuring efficient management and follow-ups.
Keep track of tickets you’re currently viewing in one centralized location with the Activities tab, making it easier to manage ongoing interactions. Stay on top of active tickets and interactions, ensuring efficient management and follow-ups.
Access app updates, announcements, and configuration options with the Heart tab, keeping you informed and in control. Stay updated with the latest developments and settings to ensure your Quickie app is always optimized.
Access app updates, announcements, and configuration options with the Heart tab, keeping you informed and in control. Stay updated with the latest developments and settings to ensure your Quickie app is always optimized.
Clicking the Home button on Quickie automatically opens a designated Home view in Zendesk, giving you instant access to your most important tickets. This feature ensures a smoother workflow by bringing your preferred view to the forefront every time you use Quickie.
Clicking the Home button on Quickie automatically opens a designated Home view in Zendesk, giving you instant access to your most important tickets. This feature ensures a smoother workflow by bringing your preferred view to the forefront every time you use Quickie.
Individual agents can select their favorite views, which will then appear in a Favorites folder at the top of the views list. This feature provides agents with quick and easy access to the views they use most frequently, boosting their productivity.
Individual agents can select their favorite views, which will then appear in a Favorites folder at the top of the views list. This feature provides agents with quick and easy access to the views they use most frequently, boosting their productivity.
Easily save your custom search criteria from Seek for future use. Quickly access saved searches in Views, saving time and ensuring consistency in ticket management.
Easily save your custom search criteria from Seek for future use. Quickly access saved searches in Views, saving time and ensuring consistency in ticket management.
A larger, accessible Bookmark button allows for quick bookmarking, making it easy to save important tickets. Keep Quickie open with a Pin button for uninterrupted workflow, improving your ticket management efficiency.
A larger, accessible Bookmark button allows for quick bookmarking, making it easy to save important tickets. Keep Quickie open with a Pin button for uninterrupted workflow, improving your ticket management efficiency.
For those that purchase the Lovely Views app, all the features of Quickie are included for free and come fully integrated. Enjoy the efficiency and convenience of Quickie while benefiting from the comprehensive capabilities of Lovely Views.
For those that purchase the Lovely Views app, all the features of Quickie are included for free and come fully integrated. Enjoy the efficiency and convenience of Quickie while benefiting from the comprehensive capabilities of Lovely Views.
Tailored for Zendesk power users
Quickie is designed with advanced Zendesk users in mind. Whether you're handling complex customer support queries or managing a large IT helpdesk, Quickie offers the key tools you need to stay on top of your workload.
Seamless integration with Zendesk
Quickie integrates effortlessly into your existing Zendesk setup. From hierarchical view organization to advanced ticket search, every feature is built to complement and enhance your current workflow without disruption.
Enhanced user experience
Quickie prioritizes user experience with a clean, intuitive interface. Features like the Heart tab for updates and configurations and the Activities tab for real-time monitoring are designed to keep your support operations running smoothly.
Time-saving tools
Quickie includes practical tools like the large Bookmark button and the Pin feature, ensuring you can save important tickets and keep the app open without hassle.
Customization at your fingertips
With Quickie, customization is key. Tailor the app to suit your workflow with options for personalizing views, setting search criteria, and organizing bookmarks. Quickie adapts to your needs, making it a versatile addition to your Zendesk toolkit.
Built for efficiency
Every feature in Quickie is designed to reduce the time spent managing tickets and increase your efficiency. From quick access to important tickets to real-time activity monitoring, Quickie helps you focus on resolving issues faster.
Reliable performance
Quickie is built to handle the demands of busy support teams, ensuring reliable performance even under heavy ticket loads. Its advanced features are designed to always keep your team running smoothly.
Quickie is the essential app for mastering Zendesk view organization, advanced ticket search, fast bookmarking and retrieval, and real-time ticket monitoring. Whether you’re managing a bustling customer support team or handling IT helpdesk queries, Quickie will enhance your workflow and team productivity.
For detailed instructions and further insights, visit our comprehensive Quickie User Guide. And if you need a customized solution, feel free to email us at apps@lovestockleaf.com. From getting started to scaling your operations, we're here to assist you every step of the way.
Yes, you can restrict the usage of an app specific to Zendesk Roles and/or Groups. The cost is calculated daily based on the number of agents that have access to the app.
Yes, all of our apps are free to install and use on your sandbox instance.
Yes, all of our apps are compatible with the new Zendesk Agent Workspace.
Disabling pauses subscription payment and keeps app settings. Uninstalling loses app settings.
