Home
Zendesk Apps
Lovely Views
Sticky Notes
Quickie
Tickler
Bubbly
Escalator
Lovely Views
Sticky Notes
Quickie
Tickler
Bubbly
Escalator
Zendesk Apps
About Us
Contact
Support >
Support >
ZENDESK APPS
Apps to help your helpdesk
Add powerful features to the beautifully simple Zendesk
Our apps
Lovely Views
Get a better perspective!
Replaces Zendesk's standard Views and Search with many powerful features and advanced search capabilities.
14-day FREE trial, then
US$ 1.95
per agent, per month
Fast access to all views via the hierarchical views list.
Use up to 3 different fields/columns to sort view results. Sort fields can also be saved.
Integrated search, allowing search results to be treated as a table view, so they can be dynamically sorted, bulk edited, merged and more.
Save searches for later use.
Alternative ticket merge feature that inserts all comments into a single ticket.
Extra bulk edit features.
Enhanced ticket preview.
Full details >
Sticky Notes
Pin important comments and make flexible internal notes
Make important notes about a ticket, in highly visible, rich text fields, instead of losing them in internal notes.
14-day FREE trial, then
US$ 0.90
per agent, per month
Create highly visible and updatable notes in tickets
Pin important ticket comments to the top
Rich Text Editor for formatting text, including web links
Notes are stored in custom ticket fields for portability
Multiple fields can be used for different purposes and agent groups
Edits are continuously auto-saved
Full details >
Quickie
No time to play, you need it now!
Super handy top bar menu that gives you quick and convenient access to all views, from anywhere within Zendesk. Dramatically improving efficiency.
14-day FREE trial, then
US$ 0.50
per agent, per month
Fast access to all views from anywhere within Zendesk.
Easily organize views in a tree-like folder hierarchy.
Display personal views together with other views or separately.
Keyword search helps agents find views instantly.
New! Quickie now allows you to bookmark tickets. Jump to specific tickets quicker than ever.
Displays the special 'Suspended' and 'Deleted' views, based on agent permissions.
Is a subset of the features of
our powerful Lovely Views app
Full details >
Tickler
Delightful checklists in your tickets
Checklist app for Zendesk tickets. Tickler is used by agents to manage multiple tasks.
14-day FREE trial, then
US$ 1.95
per agent, per month
Highly configurable
Any number of standard checklist templates
Sequential & non-sequential checklists
Enable & disable any of Tickler's features
Create & alter checklists on the fly
Multiple checklists per ticket
Ticking a checklist item can change a ticket field
Integrates with
our Fork app
Full details >
Bubbly
Good times & great company
Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.
14-day FREE trial, then
FREE
per agent, per month
Allows agents to instant message all agents
Self contained within Zendesk, no 3rd party system required for agents
Handles images, URLs and ticket number links
Maintains a session based chat log
Mentions can notify users
It's completely free!
Full details >
Escalator
Link tickets and get your 3rd parties involved
Escalate support tickets to other agents or 3rd parties that are not Zendesk agents.
14-day FREE trial, then
US$ 3
per agent, per month
Preconfigure 3rd parties/vendors for precise and efficient escalation.
Separates agent-customer conversation from agent-vendor conversation.
Manage an unlimited number of sub-tickets from one parent ticket.
On-the-fly creation of sub-tickets.
Highly configurable.
Integrates with
our Tickler app
.
Enables powerful workflow.
Full details >
Subscribe to our updates
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Supercharge your views
At the heart of every great support team you'll find
Lovely Views
Get started >