ZENDESK APPS

Apps to help your helpdesk

Add powerful features to the beautifully simple Zendesk

Our apps

Lovely Views

Gain a better perspective!

Replace Zendesk's standard views with advanced features and expanded search capabilities.

14-day FREE trial, then

per agent, per month

Limitless views
Folder organization
Favorites
Interactive previews
Instant insight
Read/unread toggle
Private bookmarks
Customizable displays
Flexible merging
Enhanced bulk actions
Automated refresh
Includes Quickie for free

Sticky Notes

Smart notes, speedy collabs

Pin important comments, create dynamic notices, and make flexible internal notes in highly visible, rich text fields, ensuring crucial information is never lost.

14-day FREE trial, then

per agent, per month

Logged notes
Pinned comments
Smart notices
Action buttons
Highly visible notes with rich text editor
Field descriptions
Zendesk field support and data portability
Flexible field management
Expandable editor window
Advanced styling

Quickie

No time to play, you need it now!

The must have app for every Zendesk, now with EAP including advanced search, favorites for views, bookmarked tickets and saved searches to make your agents lightning fast.

14-day FREE trial, then

per agent, per month

Efficient view management
Advanced ticket search
Fast bookmarking and easy access
Real-time ticket monitoring
Essential information hub
Home view shortcut
Favorites at your fingertips
Save and reuse searches
Convenient workflow tools
Part of the powerful Lovely Views app

Escalator

Link tickets, engage partners

Powerful workflows with sub-tickets. Escalate to Zendesk agents or non-Zendesk third parties.

14-day FREE trial, then

per agent, per month

Effortless ticket linking
Divide and conquer with sub-tickets
Targeted resolution
Smooth escalations
Third party collaboration
Comprehensive monitoring
Customized escalation paths

Tickler

Delightful ticket checklists

Meet Tickler, the leading checklist app for Zendesk, trusted by thousands of satisfied users. Simplify your workflows and boost your productivity with ease.

14-day FREE trial, then

per agent, per month

Highly configurable
Any number of standard checklist templates
Sequential & non-sequential checklists
Enable & disable any of Tickler's features
Create & alter checklists on the fly
Multiple checklists per ticket
Ticking a checklist item can change a ticket field
Integrates with our Escalator app

Bubbly

Good times & great company

Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.

14-day FREE trial, then

per agent, per month

Allows agents to instant message all agents
Self contained within Zendesk, no 3rd party system required for agents
Handles images, URLs and ticket number links
Maintains a session based chat log
Mentions can notify users
It's completely free!

Supercharge your views

At the heart of every great support team you'll find Lovely Views