Apps to help your helpdesk

Replace Zendesk's standard views with advanced features and expanded search capabilities.

Pin comments & side conversations, create dynamic notices, and make flexible internal notes in highly visible, rich text fields, ensuring crucial information is never lost.

Your must-have Zendesk app, now with advanced search, view favorites, bookmarked tickets and saved searches to make your agents lightning fast.

Powerful workflows with sub-tickets. Escalate to Zendesk agents or non-Zendesk third parties.

Keep track of everything that needs to get done—no spreadsheets, no side docs, no guesswork.

Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.