Lovely Views

Lovely Views

Gain a better perspective!

Replace Zendesk's standard views with advanced features and expanded search capabilities.
14-day FREE trial, then
US$ 1.95
per agent, per month
Free trial >Try it now >
via the Zendesk marketplace
30-day FREE trial
US$ 1.95
per agent, per month
Enquire >Try it now >
Lovely Views

Lovely Views

Gain a better perspective!

Replace Zendesk's standard views with advanced features and expanded search capabilities.
14-day FREE trial, then
US$ 1.95
per agent, per month
Free trial >Try it now >
via the Zendesk marketplace
30-day FREE trial
US$ 1.95
per agent, per month
Enquire >Try it now >
User guide >
Release notes >
Limitless views, endless possibilities

Manage your workload with ease, where the standard 30-view limit is a thing of the past. Gain complete access to all your views, ensuring every aspect of your operations is just a click away.

Limitless views, endless possibilities

Manage your workload with ease, where the standard 30-view limit is a thing of the past. Gain complete access to all your views, ensuring every aspect of your operations is just a click away.

Expert organization with folders

Tidy up your ticket system with intuitive folders and sub-folders. Create a personalized hierarchy that makes every view readily accessible and visually coherent. There's no limit to the depth of your folders—organize to the extent you need. This flexibility ensures that every aspect of your operations can be structured precisely as needed.

Expert organization with folders

Tidy up your ticket system with intuitive folders and sub-folders. Create a personalized hierarchy that makes every view readily accessible and visually coherent. There's no limit to the depth of your folders—organize to the extent you need. This flexibility ensures that every aspect of your operations can be structured precisely as needed.

Favorites front and center

Keep your most frequently used views prominently placed for quick access. Favorites ensure that your essential tools are always ready, accelerating your daily tasks.

Favorites front and center

Keep your most frequently used views prominently placed for quick access. Favorites ensure that your essential tools are always ready, accelerating your daily tasks.

Preview, act, conquer

Access ticket details instantly through our interactive previews. Hover over tickets to see comprehensive details including all comments. These previews also allow you to copy ticket links and access user and organization profiles directly, enriching your context without leaving the current view.

Preview, act, conquer

Access ticket details instantly through our interactive previews. Hover over tickets to see comprehensive details including all comments. These previews also allow you to copy ticket links and access user and organization profiles directly, enriching your context without leaving the current view.

Instant insight and action

Our previews do more than display information; they enable quick actions such as bookmarking, marking as read/unread, flagging as spam, and deleting. This feature enhances your efficiency by allowing you to manage tickets directly from the preview.

Instant insight and action

Our previews do more than display information; they enable quick actions such as bookmarking, marking as read/unread, flagging as spam, and deleting. This feature enhances your efficiency by allowing you to manage tickets directly from the preview.

Read/unread at your command

Enhance your workflow by toggling tickets between read and unread status directly in preview or via bulk edit. This flexibility allows you to manage follow-ups effectively, ensuring important tickets can be revisited and no critical issue is accidentally ignored.

Read/unread at your command

Enhance your workflow by toggling tickets between read and unread status directly in preview or via bulk edit. This flexibility allows you to manage follow-ups effectively, ensuring important tickets can be revisited and no critical issue is accidentally ignored.

Smart search and save

Maximize your time with our smart search feature. Quickly revisit previous searches or save search criteria for future use, all within a few clicks.

Smart search and save

Maximize your time with our smart search feature. Quickly revisit previous searches or save search criteria for future use, all within a few clicks.

Personal bookmarking

Privately bookmark tickets directly from the sidebar, ticket list, or in bulk. These bookmarks are stored in your personal Bookmarks folder, visible only to you, ensuring your priorities are neatly organized and readily accessible.

Personal bookmarking

Privately bookmark tickets directly from the sidebar, ticket list, or in bulk. These bookmarks are stored in your personal Bookmarks folder, visible only to you, ensuring your priorities are neatly organized and readily accessible.

Tailored list display

Adjust the number of tickets displayed to match your personal workflow preferences. This customization ensures you can view your tickets in a way that best suits your daily demands.

Tailored list display

Adjust the number of tickets displayed to match your personal workflow preferences. This customization ensures you can view your tickets in a way that best suits your daily demands.

Merge on your terms

Merge tickets with precision using our standard or custom options. Keep your ticket data coherent and your resolution process streamlined.

Merge on your terms

Merge tickets with precision using our standard or custom options. Keep your ticket data coherent and your resolution process streamlined.

Bulk actions for major impact

Effortlessly apply changes to multiple tickets. Our expanded bulk actions include marking as read/unread and adding/removing bookmarks, simplifying batch tasks.

Bulk actions for major impact

Effortlessly apply changes to multiple tickets. Our expanded bulk actions include marking as read/unread and adding/removing bookmarks, simplifying batch tasks.

Auto-refresh, auto-relief

Keep your views up-to-date without lifting a finger. Set and adjust auto-refresh rates to ensure timely information without constant manual checks.

Auto-refresh, auto-relief

Keep your views up-to-date without lifting a finger. Set and adjust auto-refresh rates to ensure timely information without constant manual checks.

More features

Smooth ticket transitions
Navigate with ease from one ticket to the next with our helpful navigation shortcuts.

Precise ticket retrieval
Locate the exact tickets you need with our detailed search capabilities and finely-tuned filters, ensuring you never miss a detail.

Triple-tier sorting
Organize your ticket views by sorting with up to three distinct fields. Save your sorting preferences to maintain a consistent and efficient ticket list that suits your workflow.

Backup brilliance

Protect your custom settings with our reliable backup and restore functionality, ensuring you can recover your environment anytime.

Your workspace, your way
Customize every aspect of your environment from folder visibility to ticket preview preferences, making it truly your own.

Simplified excellence
Our approach enhances your interaction with Zendesk, boosting usability and efficiency beyond the conventional interface.

Lovely Views is constantly improving, bringing you regular updates with new features and enhancements. We stay in sync with Zendesk Support innovations to ensure our app not only meets but exceeds the evolving needs of your team.

Ticketing, transformed

Lovely Views improves your Zendesk experience by refining how you manage tickets. It's about efficiency and precision, helping you not just to keep pace but to excel. With Lovely Views, ticket management becomes clearer, more intuitive, and thoroughly organized.

For a comprehensive understanding of the app, see the Lovely Views User Guide.

Ready to enhance your workflow? Explore a better way to handle tickets with Lovely Views and step into a more organized future today.

Once you've experienced Lovely Views, you'll be wondering why we didn't call it Spectacular Views! 😁

What people are saying

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Frequently Asked Questions

FAQ

Yes, you can restrict the usage of an app specific to Zendesk Roles and/or Groups. The cost is calculated daily based on the number of agents that have access to the app.

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Yes, all of our apps are free to install and use on your sandbox instance.

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Yes, all of our apps are compatible with the new Zendesk Agent Workspace.

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Disabling pauses subscription payment and keeps app settings. Uninstalling loses app settings.

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Starting

Getting started is as easy as

Install app
From the Zendesk marketplace straight into your Support help desk
Install now >
Start using it
It's ready to use straight out of the box
Customize as you go
There's many configurable features you can tweak to meet your needs
Read user guide >

Supercharge your views

At the heart of every great support team you'll find Lovely Views
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