Replace Zendesk's standard views with advanced features and expanded search capabilities.
Pin comments & side conversations, create dynamic notices, and make flexible internal notes in highly visible, rich text fields, ensuring crucial information is never lost.
Your must-have Zendesk app, now with advanced search, view favorites, bookmarked tickets and saved searches to make your agents lightning fast.
Powerful workflows with sub-tickets. Escalate to Zendesk agents or non-Zendesk third parties.
Keep track of everything that needs to get done. No spreadsheets, no side docs, no guesswork.
Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.
