Replaces Zendesk's standard Views and Search with many powerful features and advanced search capabilities.
Make important notes about a ticket, in highly visible, rich text fields, instead of losing them in internal notes.
Very handy top bar menu that gives you quick and convenient access to all views, from anywhere within Zendesk. Dramatically improving efficiency.
A checklist app for Zendesk tickets. Tickler is used by agents to manage multiple tasks in series.
Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.